A refund may be requested by completing the “Refund Request Form” .
After completing the form please print it out, sign it by hand ,and then scan it. The scanned document should be sent to email@example.com.
If beneficiary is NOT yourself, please fill out additional form “Friend request” and send it along with Refund Request form.
If you are having some problems filling out request form please take a look at the “Sample form”
NOTE! Make sure the bank you specify in the refund form receives international payments. Also, indicate the bank corresponding to the EUR currency.